Last updated:
At PhoneFirst, your privacy is important to us. This policy outlines how we collect, use, and protect your information when you visit or interact with our website: www.phonefirst.co.uk
Who We Are
This website is operated by PhoneFirst. Our website address is: www.phonefirst.co.uk
Comments
When visitors leave comments, we collect the data entered in the comments form, along with the visitor’s IP address and browser user agent to help detect spam.
An anonymised version of your email (a hash) may be shared with the Gravatar service to display your profile picture. Their privacy policy is available here: https://automattic.com/privacy
Media
If you upload images to the website, please avoid uploading photos with embedded location data (EXIF GPS). Visitors may download and extract this data from images on the site.
Cookies
We use cookies to enhance your browsing experience. These may include:
- Comment cookies: Save your name, email, and site info for 1 year if you leave a comment.
- Login cookies: Store login credentials for 2 days (or 2 weeks if "Remember Me" is selected).
- Screen options cookies: Store your display preferences for 1 year.
- Post-edit cookies: Save post ID when editing content (expires after 1 day).
- Temporary cookies: Set on login pages to test cookie functionality (deleted after browser is closed).
You can manage or delete cookies in your browser settings.
Embedded Content
Pages on this site may include embedded content (e.g. videos, images, articles) from third-party websites. Embedded content behaves the same way as if you visited that external site, which may collect data, use cookies, and track your interactions, especially if you’re logged into their platform.
Who We Share Your Data With
If you request a password reset, your IP address is included in the reset email.
How Long We Retain Your Data
- Comments and associated metadata are kept indefinitely to auto-approve follow-up comments.
- For registered users, we store the personal information provided in your user profile.
- You can view, edit, or delete your data at any time (except your username).
- Website admins can also access and edit this information.
Your Rights
If you have an account or have left comments, you can request:
- An exported file of the personal data we hold about you.
- Deletion of your personal data (excluding data we must retain for legal, admin, or security purposes).
To make a request, please contact us via our Contact Page.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.